Privacy Policy & Terms of Service

Last updated: April 2, 2026

Privacy Policy

Information We Collect

When you register for an auction or create an account on TheWaterAndOilArtist.com, we may collect the following information:

• Name (first and last)
• Email address
• Phone number
• Mailing address (if provided)
• Bidding and purchase history

How We Use Your Information

We use your personal information to:

• Process your auction registrations and bids
• Send you SMS notifications related to auctions (bid alerts, outbid notifications, lot won confirmations, auction reminders, and login verification codes)
• Process payments for auction purchases
• Communicate with you about your account and transactions
• Improve our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in operating our platform, including:

• Twilio (SMS messaging)
• Stripe (payment processing)
• Cloudflare (website hosting and security)

These providers only have access to the information necessary to perform their services and are obligated to protect your data.

Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of SMS messages at any time by replying STOP to any message.

SMS Messaging Terms

Consent

By registering for an auction on TheWaterAndOilArtist.com and providing your phone number, you consent to receive SMS messages from Gavels & Art / The Water & Oil Artist. These messages may include:

• Login verification codes
• Auction reminders and updates
• Bid alerts and outbid notifications
• Lot won confirmations
• Payment and invoice notifications
• Buy now offer updates

Message Frequency

Message frequency varies based on auction activity. You may receive multiple messages during an active auction event.

Costs

Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.

Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS from us. Note that opting out of SMS may limit your ability to use certain auction features such as SMS-based login.

Help

For help with SMS messaging, reply HELP to any message or contact us at the email address listed on our website.

Supported Carriers

SMS messaging is supported on all major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others.

Terms of Service

Auction Participation

By registering as a bidder, you agree to abide by the auction rules established for each event, including payment of the hammer price plus any applicable buyer's premium for lots you win.

Payment

Payment for won lots is due promptly after the auction closes. We accept credit card payments processed through Stripe. All sales are final.

Accuracy of Information

You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account.

Changes to These Terms

We may update this Privacy Policy and Terms of Service from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this policy, please contact us through the contact form on our website at TheWaterAndOilArtist.com.